Professional Staff and Full-Service Support

At Aiken Welch, we offer full-service customer support in a timely manner. We know how busy you are and that time is of the essence. It is always the goal of Aiken Welch to help you resolve issues or respond to your needs as quickly as possible. You can count on Aiken Welch to take care of all your location, court reporter, videographer, and interpreter needs on a nationwide basis. Below is a list of our full-service support staff: this is a test link

Scheduling Department: Travel Coordinator: Transcript Requests:
Colleen McEachern Lynn MacFarlane Leticia Vega
(510) 457-9882 (510) 457-9891 (510) 457-9883
Depositories Department: Videography
Sue McKillip Kelly Roemer Brittany Roemer
(510) 457-9881 (510) 457-9892
Accounting Department:
Ruby Kennedy Colleen Perry Maily Wester
(510) 457-9888 (510) 457- 9889 (510) 457-9887
Production Department:
Copy Center Transcript Processing Center
Gary Loy Marie Cota
(510) 273-6977 (510) 457-9886
(510) 451-1580 – Ext. 228
Soyla Madrigal
(510) 496-5301
Videoconferencing in Oakland or San Francisco:
Kelly Roemer Renee Bush
(510) 457-9892 (510) 457-9893
Customer Service:
Cyndy Schilp
(510) 496-5300
Aiken Welch works with the most highly skilled independent contractor reporters that there are nationwide. Many of them are nationally certified in addition to their state certifications, and many have licenses in a number of states. All of the reporters are professional and responsive, with a consider-it-done approach to client service.
Listed below are a number of the independent contractor reporters that work with Aiken Welch Court Reporters and their certifications:
LiveNote® Certified CaseViewNet Capability
Early Langley
Kelly Roemer		 Early Langley
Certified Realtime Reporters
Renee Bush, CRR
Early Langley, CRR		 Erin Robinson, CRR
Katherine Kirby, CRR		 Kimberly Richardson, CCRR
Diane Pipes, CRR
Registered Professional Reporters
The following reporters hold the RPR certification allowing them to work in the 13 states that do not have state licenses:Renee Bush, Kim Hendershott, Beth Hirzel, Katherine Kirby, Early Langley, Denise Lombardo, Leti Ralls, Kim Richardson, Erin Robinson, Kelly Roemer, Terri Parodi, Nicolette Smith.
Registered Merit Reporters – certified at 260 wpm
Mickele Zronek
Early Langley		 Denise Lombardo
Katherine Kirby		 Jerali Swagerty